Get Rid Of HELP_YOUR_FILES virus from Windows 8 : Clear Away HELP_YOUR_FILES virus

Know more about HELP_YOUR_FILES virus







File extension


Ransom demand

$700 to $1400 (1.79 to 3.58 in Bitcoins)


Corrupt files or sites, spam email attachments, malicious scripts etc.

Infected systems

Windows OS

HELP_YOUR_FILES virus : Complete information about the Ransomware

Malware researchers noticed a new variant of Cryptowall Ransomware on the rise. It is not the very first update of this ransom virus but it is the fourth version is released by the evil hackers entitled as HELP_YOUR_FILES virus ransomware. This new variant is not only replaces your file extensions of your stored files and data but also renames the files that you can not easily identifies them. Once it gets inside of your system then start searching the targeted files and data to collect them to perform the encryption. After completing the search process it store all the collected data types and files such as images, doc files, spreadsheets, pdfs, and texts and employ a strongest RC4 algorithm cipher to encrypt your files. After following successful encryption it renames your files and also append a special extension to identify them easily. Then after it shows a ransom note on your desktop to pay the ransom between $700 to $1400 (1.79 to 3.58 in Bitcoins) to the hackers on time.

remove HELP_YOUR_FILES virus

If you do not pay ransom money on time then it will be doubled. The ransom note contain all information about the ransom payment and a step by step guide is provided into it. It may store into a form of files as HELP_YOUR_FILES.TXT, HELP_YOUR_FILES.HTML and HELP_YOUR_FILES.PNF in each of the directory that contain the encrypted data. Mostly this kind of malware has been introduced into your system while you open an unknown spam email with a carried attachment file. When you open it on your system then malicious executables of ransomware spread into your entire system rapidly and start their malicious execution on the machine. It hit your system if you visit suspicious or malware infected sites, downloads of freeware, sharing of files on social media, pirated software downloads, use of fake links or updates and so on.

How to deal with the HELP_YOUR_FILES virus?

If you want to save your files and money both then firstly avoid the decision of ransom payment and then use a trusted anti-malware to remove HELP_YOUR_FILES virus from system. Then after use your kept backup to restore files.  

Manual HELP_YOUR_FILES virus Removal From Compromised PC

Method 1: Boot Your Infected PC in Safe Mode

  • Press “Start”, type “msconfig” and hit “Enter” key.

  • Select “Boot” tab and check “Safe boot” option and then click on “OK” button.

Method 2: Remove HELP_YOUR_FILES virus By Showing All Hidden Files and Folders

  • Click on “Start” button and go to “Control Panel”.

  • Select “Appearance and Personalization” option.

  • Tap on “Folder Options” and select “View” tab.

  • Choose “Show hidden files, folders and drivers” option. Then, click on “Apply” and “OK” button.

  • Now, find malicious files and folders created by HELP_YOUR_FILES virus and delete them from the system immediately.

Method 3: Clean HELP_YOUR_FILES virus Related Hosts File

  • Click on “Start” and type “%windir%/system32/Drivers/etc/hosts”.

  • Open “hosts” file with Notepad.

  • This file must contain the IP addresses of HELP_YOUR_FILES virus that you can identify on the word “localhost”.

Method 4: Eliminate Harmful Entries of HELP_YOUR_FILES virus From Registry Editor

  • Press “Win+R” keys simultaneously.

  • Type “regedit.exe” and hit “Enter” button.

  • Then after, clean startup folder: “HKLM\Software\Microsoft\Windows\Current version\Run”.

Method 5: Remove HELP_YOUR_FILES virus Related Startup Items

  • Press “Start” and type “msconfig” then hit “Enter” button.

  • Choose “Startup” tab and uncheck all the suspicious items which is associated with HELP_YOUR_FILES virus.

Important: Now, you can recover your system files after HELP_YOUR_FILES virus removal. Information about the file restoration methods given below in this article.

Delete HELP_YOUR_FILES virus By Using PC Threats Scanner

Manual removal of HELP_YOUR_FILES virus requires interference with the computer files and registries. Hence, it can cause unexpected damages onto your machine. Even if your PC skills are not in a professional level, then don’t worry! You can do the ransomware removal yourself just in few minutes by using PC threats scanner.

How To Retrieve Encrypted Data & Files After Removing HELP_YOUR_FILES virus

As it was stated in the ransom message, the users files and data cannot be decoded without a decryption key. The hackers insist on paying ransom money, focusing your attention and then trying to display the futility of attempts. In fact, without paying ransom fee to the HELP_YOUR_FILES virus developers, users can recover their data in several ways. You need to delete the ransomware virus completely from your system and then go for the data recovery procedure. The first and most easy way to retrieve encrypted data is to use the backup. If you have a check-point, then setup at least 2 or 3 days before you get the HELP_YOUR_FILES virus infection.

Step 1: Recover Files From Windows Backup

  • Click on “Start” and go to “Control Panel”.

  • Tap “System and Security” and select “Backup and Restore” option.

  • Choose “Restore files from backup” and specify the check-point to restore.

Step 2: Use Shadow Explorer To Retrieve Files Encrypted by HELP_YOUR_FILES virus

If you don’t have the habit of creating backups, then you should use the Shadow Explorer utility. During the encryption process, the HELP_YOUR_FILES virus creates an encrypted copies of the system files and delete the original data. In this kind of situation, you can use shadow copies to recover files and data.

Click Here To Download Shadow Explorer

Step 3: Restore Encrypted Data by HELP_YOUR_FILES virus Using Data Recovery Software

In few cases, the nasty ransomware threats also delete the shadow volume copies of the data. Therefore, in such circumstances, you can download the data recovery software recommended below in this article that may help you to retrieve some of your data and files.

Download it Now!

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