Solution To Get Rid Of Freshdesk ransomware

Is all of your files been completely inaccessible to you? Your system desktop does not work properly? is your desktop background has been changed without your consent? System start behaving in unusual manner? Have you notice your corrupted files or folders? if these of the annoying things are happening on your system then it might be possible that a ransomware infection got into your system. You should eliminate it as soon as possible otherwise it can damage your whole files and folders. So follow the removal tips that is given just after the end of this post and do the trick.

Updated researchers note on Freshdesk ransomware

remove Freshdesk ransomware

A very limited number of malware samples indicated that the Freshdesk ransomware is just a testing version which is still under development phase. In the initial investigation there is nothing found any similarity with any of the highly spread or infamous ransomware infections. It only means that is a just an independent creation of a cyber criminal which has less experience and skills. In the reports explains that it does not contains any code or features rather than to encrypts the users files. Once it successfully got on to your PC then it start the encryption process automatically by collecting the targeted files data files such as videos, audios, configuration files, photos,images, archives, backup, spreadsheets, etc. I automatically predefines a list of data types which has to be encoded. After encoding it appends a new ".www" After following successful encryption it display a ransom note generated in restore_files.html file and the ransom note looks like :

remove Freshdesk ransomware

Freshdesk ransomware : Know more specific details


Freshdesk ransomware



Risk level


File extensions


Ransom demand

0.5 Bitcoin

Delivery method

Spam email attachments, dubious downloads, malicious ads etc.

Infected Os

Windows OS 

What to do the next?

As the Freshdesk ransomware can hit your system with the helps of corrupt codes, peer to peer file sharing network, malicious codes and corrupt macro uses and other similar malware distribution methods. But once it ended on your system then you should not do any late to remove Freshdesk ransomware from your compromised system because as it reside longer then it can damage your system permanently. So do the removal right to right away it from your device and then run the backup to regain your files back on your system. 

Manual Freshdesk ransomware Removal From Compromised PC

Method 1: Boot Your Infected PC in Safe Mode

  • Press “Start”, type “msconfig” and hit “Enter” key.

  • Select “Boot” tab and check “Safe boot” option and then click on “OK” button.

Method 2: Remove Freshdesk ransomware By Showing All Hidden Files and Folders

  • Click on “Start” button and go to “Control Panel”.

  • Select “Appearance and Personalization” option.

  • Tap on “Folder Options” and select “View” tab.

  • Choose “Show hidden files, folders and drivers” option. Then, click on “Apply” and “OK” button.

  • Now, find malicious files and folders created by Freshdesk ransomware and delete them from the system immediately.

Method 3: Clean Freshdesk ransomware Related Hosts File

  • Click on “Start” and type “%windir%/system32/Drivers/etc/hosts”.

  • Open “hosts” file with Notepad.

  • This file must contain the IP addresses of Freshdesk ransomware that you can identify on the word “localhost”.

Method 4: Eliminate Harmful Entries of Freshdesk ransomware From Registry Editor

  • Press “Win+R” keys simultaneously.

  • Type “regedit.exe” and hit “Enter” button.

  • Then after, clean startup folder: “HKLM\Software\Microsoft\Windows\Current version\Run”.

Method 5: Remove Freshdesk ransomware Related Startup Items

  • Press “Start” and type “msconfig” then hit “Enter” button.

  • Choose “Startup” tab and uncheck all the suspicious items which is associated with Freshdesk ransomware.

Important: Now, you can recover your system files after Freshdesk ransomware removal. Information about the file restoration methods given below in this article.

Delete Freshdesk ransomware By Using PC Threats Scanner

Manual removal of Freshdesk ransomware requires interference with the computer files and registries. Hence, it can cause unexpected damages onto your machine. Even if your PC skills are not in a professional level, then don’t worry! You can do the ransomware removal yourself just in few minutes by using PC threats scanner.

How To Retrieve Encrypted Data & Files After Removing Freshdesk ransomware

As it was stated in the ransom message, the users files and data cannot be decoded without a decryption key. The hackers insist on paying ransom money, focusing your attention and then trying to display the futility of attempts. In fact, without paying ransom fee to the Freshdesk ransomware developers, users can recover their data in several ways. You need to delete the ransomware virus completely from your system and then go for the data recovery procedure. The first and most easy way to retrieve encrypted data is to use the backup. If you have a check-point, then setup at least 2 or 3 days before you get the Freshdesk ransomware infection.

Step 1: Recover Files From Windows Backup

  • Click on “Start” and go to “Control Panel”.

  • Tap “System and Security” and select “Backup and Restore” option.

  • Choose “Restore files from backup” and specify the check-point to restore.

Step 2: Use Shadow Explorer To Retrieve Files Encrypted by Freshdesk ransomware

If you don’t have the habit of creating backups, then you should use the Shadow Explorer utility. During the encryption process, the Freshdesk ransomware creates an encrypted copies of the system files and delete the original data. In this kind of situation, you can use shadow copies to recover files and data.

Click Here To Download Shadow Explorer

Step 3: Restore Encrypted Data by Freshdesk ransomware Using Data Recovery Software

In few cases, the nasty ransomware threats also delete the shadow volume copies of the data. Therefore, in such circumstances, you can download the data recovery software recommended below in this article that may help you to retrieve some of your data and files.

Download it Now!

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